FREQUENTLY ASKED QUESTIONS
RECURRENT QUESTIONS
For more information, and to find out if an oil is right for you and the best use for you, don’t hesitate to contact an olfactotherapist or aromatherapy professional.
No, Le Sourceur is committed to non-animal testing. None of our products are tested on animals.
We recommend consulting a health professional before using essential oils during pregnancy. Some products may not be recommended.
To maintain quality, store your essential oils in a cool, dry place away from direct sunlight.
Consult our General Terms and Conditions (Article 9 – WITHDRAWAL) for detailed information on returns and refunds.
You can contact us via our online contact form or by e-mail at bonjour@lesourceur.com. Our team is here to help you!
Our essential oils are extracted by steam distillation or cold pressing, preserving their therapeutic properties.
We recommend proper dilution and consultation with a healthcare professional before using essential oils on children.
Yes, contact our team of experts via our online contact form or by e-mail at bonjour@lesourceur.com for personalized advice on choosing the right oils for your needs.
Each bottle comes with a batch number, which you can check on our website to guarantee the authenticity of our products.
In general, our essential oils retain their effectiveness for around 1 to 2 years if stored correctly. Each bottle comes with an expiry date, which you can check on our website.
We recommend the use of some of our essential oils, associated with a FEMA* number and a consultation with a health professional before any internal use.*The FEMA number is an international number of alimentarity of products. Without it, you are not authorized to consume them. Le Sourceur accepts no responsibility for any failure to comply with these rules.
Yes, our essential oils are GMO-free and derived from plants grown without the use of chemical pesticides.
It’s generally safe to mix essential oils from different brands, but make sure they’re of good quality and suitable for the same use.
Subscribe to our newsletter to receive the latest product information, user tips and exclusive offers. You can also follow us on the following social networks: Instagram (@le_sourceur), Facebook (Le Sourceur), LinkedIn (Le Sourceur).